Communicating: Communicating effectively with people at all levels in the organization. Communicating clearly and candidly; avoiding vagueness, ambiguity, and mixed messages. Presenting ideas and facts clearly and effectively in writing. Gathering and giving relevant information to others in a timely manner.
Learning and Adapting: Keeping current on knowledge specific to field of work. Finding a way to get the job done even when normal channels, materials and methods don’t work. Demonstrating a willingness to take on new challenges, responsibilities, and assignments.
Maximizing Resources: Working collaboratively with people in our group and in other parts of the organization. Supporting others when needed. Seeking expertise, advice, and perspectives from a variety of sources both within and outside of the organization. Working effectively with people who have diverse ideas, perspectives, and values.
Quality & Customer Focus: Continuously looking for ways to simplify and improve work processes to achieve better results. Following through on commitments made to internal and external customers.
§ Bachelors of Science in Computer Science (BS) or its equivalent in-field training.
§ Advanced experience with computers, networking, and related equipment.
§ Experience with CCTV, IP cameras, and other video systems.
§ Must read, write, and understand English fluently.
§ Regular and predictable attendance is an essential function for this position
§ Team working ability.
§ Must be authorized to work in the USA.
§ Previous help desk/support experience is a plus.