Job Description

Quality Supervisor

Department: Quality Control

Job Description


The Quality Supervisor is responsible for managing the operational, daily and quality aspects of the department. This person will monitor and develop systems and procedures to improve the operating quality and efficiency of the department. 

Essential Duties and Accountabilities

1.      Quality Planning: Develops and implements the quality management strategy and plans, including resources, systems, planning analysis. Supports all aspects of day to day management of floor quality personnel.

2.      Mistake Proofing Effectiveness: Develops and maintain systems to establish standards relating to activities and products.

3.      Computer Assembled Plans & Tracking: Develops and maintain systems to measure performance against established standards.

4.      Corrective/Preventative Actions: Monitors performance (in relevant areas) according to agreed standards and take necessary action to communicate/advise/assist according to performance levels.

5.      Monitor’s and inform/communicate/apply standards created/maintained by external bodies, and integrate within internal quality management systems.

6.      Establishes and implements necessary communication strategy for the improvement and awareness of quality issues across all departments.

7.      Plans and manages departmental activities in accordance with agreed time lines.

8.      Liaises with customers and suppliers where necessary (where impacting/affected by quality issues)

9.      Manage staff according to company standards (appraisals, discipline, training, development, etc.).

10.  Monitors: mistake proofing effectiveness, gage control and gage calibration compliance.

11.  Participate in R & D and Design Reviews.      

12.  Supports the ISO Compliance for all groups.              

13.  Ensures safety compliance for the group.

14.  Multitasks with multiple priorities and time frames.

15.  Capacity to give a fast determination with any decision making situation.

16.  Manage and plan DCMA presentation and inspection schedule.

17.  Provide data driven actions using basic statistical analysis to continually improve and monitor Quality system performance.

18.  Responsible for working according to the company’s safety and quality standards.

19.  Maintains a safe and clean work area.

20.  Performs other related duties as required and or as assigned.


Cognition: Processes thoughts and experiences effectively from decision making to innovative thinking, analysis, judgments and problem solving. This includes examining information to draw conclusions, developing creative ideas and perspectives, making informed decisions considering all of the facts, goals, constraints and risks associated and resolving difficult challenges.


Communication: Communicates clearly with others avoiding ambiguity in all aspects of communication from speaking to writing, listening, and reading. This includes expressing ideas and facts orally and in writing, understanding and learning from what others say and grasping the meaning of written information. 


Interaction with Others: Communicating and reacting with co-workers appropriately to maintain a professional environment. This includes encouraging others and furthering Company objectives, building constructive working relationships consisting of acceptance and respect, promoting cooperation and commitment within a team to achieve goals and embracing a work environment that appreciates diversity.


Personal Effectiveness: Incorporating all personal resources to achieve work objectives the most efficiently from accountability to adaptability, customer and safety focus and continual learning.  This includes taking responsibility for actions, quality and timeliness of work, adjusting to changing business needs, conditions and work responsibilities, maintaining customer satisfaction with the products offered by the company, adhering to all workplace standards, regulations and practices and showing an ongoing commitment to self-improve.


Management: Structures and directs others to ensure Company goals are met from coaching, leading, organizing and self-managing. This includes supporting all co-workers growth by giving feedback, instruction and encouragement in order for them to better succeed. This also includes promoting Company objectives and demonstrating the way to achieve them, coordinating ideas, prioritizing tasks by importance and deadline, keeping a quick pace without sacrificing quality, maintaining composure in stressful situations and tactfully handling challenges or tense interpersonal situations.


  • High School Diploma or its equivalent.

§  (3) three to (5) five years of experience within the Quality Assurance Industry.

§  Self-driven, results-oriented with a positive outlook, and a clear focus on high quality and business profit. A natural forward planner who critically assesses own performance.

§  Proficient in Microsoft office programs, must know Visio, Excel, Word, Power Point and Outlook at minimum.

§  Quality Requirements Experience.

§  Regular and predictable attendance is an essential function for this position.

  • Able to understand basic work and safety instructions in English.

§  Work requires willingness to work a flexible schedule

§  Must be authorized to work in the USA.

Physical Demands and Working Conditions

1.      Requires sitting or standing for a prolonged period of time.

2.      The ability to lift up to 30lbs.

3.      Requires traveling when needed domestically or internationally.


As a Federal Contractor, Point Blank Enterprises, Inc. abides by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their age, race, color, religion, sex, sexual orientation, gender identity, national origin, compensation inquiries, discussions or disclosures. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, compensation inquiries, discussions or disclosures.

Qualified individuals with a disability have the right to request a reasonable accommodation.  If you are unable or limited in your ability to use or access our careers website as a result of your disability, request a reasonable accommodation by: (1) sending an e-mail to Maria Romero, or calling 1-(954) 630-0900 (2) informing us regarding the nature of your request and (3) providing your contact information.

Please do not direct any other general employment related questions or resumes to this email and/or phone number. Only inquiries concerning a request for a reasonable accommodation will be responded to from this e-mail address and/or phone number.

Point Blank Enterprises, Inc. is an EOE/AA/MFDV Employer.




Job Type
Full Time