Job Description

ATG- Computer Systems Engineer and Tech Support (Pompano BEach, FL)

Department: ATG

Job Description

Please complete the below Survey:

https://www.surveymonkey.com/r/YWC9VV5


Looking to hire a self-starting technician to configure computers, IP camera and network equipment. This person will also periodically provide phone and email support to our existing customers. Candidate must have good basic networking skills, an understanding of how to configure IP devices as well as overall strong computer skills. The candidate must be comfortable talking to end users on the phone and patient with handling their support requests.

Candidates will be responsible for walking customers through the product and solving their issues, whether the problem relates to a user error, a bug or something else entirely.

The candidate will also be responsible for communicating with our engineering staff about suspected software problems.

Competitive salary based on experience.

Selected candidates will be asked to take an online technical questionnaire.

Certification such as A+ or Network+ preferred but NOT required.

Job Type
Full Time