Please complete the below Survey:
https://www.surveymonkey.com/r/YWC9VV5
Looking to hire a self-starting technician to configure
computers, IP camera and network equipment. This person will also periodically
provide phone and email support to our existing customers. Candidate must have
good basic networking skills, an understanding of how to configure IP devices
as well as overall strong computer skills. The candidate must be comfortable
talking to end users on the phone and patient with handling their support
requests.
Candidates will be responsible for walking customers through
the product and solving their issues, whether the problem relates to a user
error, a bug or something else entirely.
The candidate will also be responsible for communicating
with our engineering staff about suspected software problems.
Competitive salary based on experience.
Selected candidates will be asked to take an online
technical questionnaire.
Certification such as A+ or Network+ preferred but NOT
required.