Job Description

PBE- Employee Leave & Workers Comp Coordinator

Department: Human Resources

Job Description

Job Summary:

The Employee Leave & Workers Compensation Coordinator position serves as the subject matter expert on Point Blank Enterprises, Inc.’s leave of absence and workers' compensation policies and programs. The Coordinator serves as Point Blank Enterprises, Inc.’s primary point of contact for its employees, vendors, and business partners in connection with the execution and administration of these policies and programs. The role will also serve as the day-to-day administrator across the employee population, ensuring the timely execution of leaves, benefits, and compensation for applicable leave(s). This position regularly advises and consults with leadership regarding leave and workers' compensation policies and practices and individual claims. 

Leaves Of Absence Duties/Responsibilities:

·       Assists employees with leave of absence requests and guides them through the process.

·       Processes all leave of absence paperwork according to established procedures and laws.

·       Provides timely and accurate responses to associates and all levels of management concerning day-to-day issues and activities and payroll related time off.

·       Review FMLA documentation for accuracy and completeness.

·       Make recommendations to approve or deny requests for FMLA based on federal regulations.

·       Coordinates correspondence, forms and other documents related to leaves.

·       Assists management with leave of absence situations and provides guidance within the policy and established legal guidelines.

·       Keeps complete records of all LOA requests and maintains tracking and analysis of data and in compliance with standards and federal/state regulations.

·       Serve as an internal reference to the company for certification requirements and processing.

·       Contact Providers for clarification.


Workers Comp Duties/Responsibilities:    

·       Ensures timely processing of workers' compensation claims; evaluates accident reports to determine accuracy and completeness and to ensure adequate investigation; ensures that the company is in compliance with applicable laws and regulations.

·       Oversee workers compensation program for the organization and maintains employee database and files and ensures compliance with required policies and laws.

·       Review records, investigate claims, and assist in the evaluation of current offerings to ensure the organization complies with federal laws, preparing reports that summarize your analysis, and making recommendations to the HR department.

·       Serve as a liaison between medical providers, employees, legal professionals, and department leaders.

·       Interact with injured employees to ensure awareness and understanding of the workers compensation process, requirements, and entitlements. Communicate return to work expectations and claim status with supervisors.

·       Maintains of OSHA 300 and 300A logs in accordance with OSHA standards.

·       Working knowledge of the Workers' Compensation Act, city regulations and other applicable state/federal statutes and regulations.

·       Working knowledge of medical terminology, body systems and/or impairments and their disabling effects.

·       Ability to obtain facts that ensure that claims information is complete and accurate.


Required Skills/Abilities:

·       Knowledge of employee benefits and applicable laws.

·       Knowledge of FMLA and applicable laws.

·       Knowledge of Work Comp reporting.

·       Excellent written and verbal communication skills.

·       Excellent organizational and time management skills.

·       Proficient with Microsoft Office Suite or similar software.

·       Ability to speak Spanish required.

Education and Experience:

·       Associate degree or equivalent combination of education and experience.

·       2-5 years of FMLA, Work Comp claim administration and have a solid understanding of laws.

·       Excellent customer service skills and ability to manage difficult and stressful situations.

·       Strong communication skills – written, verbal, persuasion, motivation, facilitation of strong working relationships.

·       Ability to manage business expectations and resolve concerns, by communicating status and issues.

·       Ability to effectively prioritize and escalate customer issues.

·       Ability to interpret and analyze multiple facts.

Physical Requirements:

·       Prolonged periods sitting at a desk and working on a computer.

·       Must be able to lift up to 15 pounds at a time.


Supervisory Responsibilities:

·       None

Job Type
Full Time