Job Description

Job Title: Process Assurance Inspector

Reports to: Customer Service Manager

Summary

The Process Assurance Inspector (SAT Team) is responsible for verifying accuracy for all orders processed by the Customer Service Representatives.

 Essential Duties and Accountabilities

1.               Verifies accuracy for all orders processed by Customer Service Representatives.

2.         Coordinates and brings to the Customer Service Representative’s attention if an order is inaccurate.

3.               Logs all orders into database.

4.               Maintains a safe and clean work area.

5.               Responsible for working according to the company’s safety and quality standards.

6.               Performs other related duties as required and assigned.

Qualifications

·       High School Diploma or its equivalent.

·       Able to understand basic work and safety instructions in English.

·       Regular and predictable attendance is an essential function for this position.

·       Must be authorized to work in the USA.

Physical Demands and Working Conditions

·       Requires sitting or standing for a prolonged period of time.

·       Requires dexterity and coordination to handle files, boxes and materials.

·       Requires minimum reaching for items above and below desk level.

·       Requires strength, coordination and vision to use keyboard and video display terminal for prolonged periods.

·       Requires walking, bending, stooping, pushing, pulling, and lifting up to 25 lbs. unassisted.

·       Requires repetitive movements with fingers, hands, wrist, and arms.